If you’re reading this article, you’re probably on your way to new flooring in your home. While designing your home can be fun, you’ll want to make sure you’re hiring an excellent contractor for your work. Here are the four questions you shouldn’t forget when hiring a flooring installer.

Are you licensed, insured, and certified?

Any contracting professional you work with should be both licensed and insured, but asking for this up-front can help you be sure that the contractor has taken proper steps to run a legal and trustworthy business. Insurance, specifically, ensures that your flooring contractor has taken extra steps to run a trustworthy business that protects both you and them. 

What kind of warranty do you offer?

Installing or changing flooring can be a big investment, so you’ll want to make sure you’re protected for the foreseeable future. Warranties vary by company and individual flooring installer, so ask this question and make sure you understand and are comfortable with the details of the warranty. 

Can you provide references and/or online reviews? 

A flooring installer may sound great over the phone or during an in-person meeting, but one of the best ways to check the quality of the installer is through references or online reviews. If your contractor has been in business for some time, they should have an adequate amount of reviews online for you to browse through. If there aren’t online reviews, you should definitely ask for references. Whether you call the references or not, though you should call them, even just having references to provide shows you the quality and legitimacy of the contractor. At Central Mass Hardwood, we’re proud to be included in the Expertise list of best hardwood floor refinishing companies in Boston, based upon reputation, credibility, experience, availability, and professionalism. We also encourage you to check out some of our Houzz reviews and awards

How will you handle the moisture content of the materials/environment? 

Finally, you’ll want to ask your contractor how they will record and measure the moisture content of both the materials and the surrounding environment. This question is absolutely necessary when hiring a flooring installer, as moisture can easily destroy the hardwood floor. You will want to discuss with your installer how they will measure, record, and handle the moisture in both the materials and the surrounding environment (i.e. the humidity of the environment). 

Now that you know the questions you need to ask your flooring contractor, you are ready to pick and choose the best flooring installer for you! Reach out to learn more, and get answers to these questions from the experts at Central Mass Hardwood!